Return Policy – Elyte Nutrition

At Elyte Nutrition, we are committed to ensuring your satisfaction with our products. If you’re not completely satisfied with your purchase, we offer a hassle-free return process to make things right. Please read our Return Policy carefully to understand the guidelines and procedures for returning products.

1. Eligibility for Returns:
We accept returns for unused and unopened products within 30 days from the date of delivery. To be eligible for a return, your item must be in its original packaging, in the same condition that you received it.

2. Process for Initiating a Return:

To initiate a return, please follow these steps:
(a.) Contact our customer support team at info@elytenutrition.com to request a Return Authorization (RA) number.
(b.) Once you receive the RA number, securely package the product along with a copy of your purchase receipt and the RA number clearly marked on the outside of the package.
(c.) Ship the package to the address provided by our customer support team. Please note that return shipping costs are the responsibility of the customer.

3. Refund Process:

(a.) Once we receive and inspect the returned product, we will notify you via email regarding the status of your return.
(b.) If your return is approved, a refund will be processed to the original payment method used for the purchase. Please allow [number of days] business days for the refund to be reflected in your account.

4. Exclusions:
(a.) Opened or partially used products are not eligible for return, unless the product arrived damaged or defective.
(b.) We do not offer returns on products purchased from unauthorized resellers. Please ensure you purchase our products only from our official website or authorized retailers.

5. Damaged or Defective Items:
If you receive a damaged or defective product, please contact us within 7 days of delivery. We will provide instructions for returning the damaged item, and upon receipt and inspection, we will arrange for a replacement or a refund.

6. Shipping Charges:
Shipping charges are non-refundable, and return shipping costs are the responsibility of the customer unless the return is due to our error (e.g., incorrect item shipped).

7. International Returns:
For international orders, please note that return shipping costs, customs duties, and taxes are the responsibility of the customer. We recommend contacting local customs authorities for guidance on returning items from overseas.

8. Contact Information:
If you have any questions or concerns regarding our Return Policy, please reach out to our customer support team at info@elytenutrition.com